Blue Room Promotions' main activity is the supply and decoration of clothing and other fabrics. Blue Room promotions offer a variety of decoration processes including embroidery, vinyl printing and screen printing. Blue Room Promotions are also able to arrange for the supply and printing of other product such as mugs, coasters, banners and other promotional products.
Blue Room Promotions is a small business operated by the owner. Quality is of paramount importance and is the sole responsibility of the owner.
Key quality goals include
Requests for sample of embroidery completed by others
Inspection of all garments by the owner as part of ironing/packaging process
Welcoming of feedback from customers
Avoidance of cheaper/poor quality garments, unless requested otherwise
Requesting of replacements from suppliers where faults are evident
Checking of stock situation and re-supply dates with supplier
Offer of no-quibble replacements
Free email visual pdf mock-up of design on garment when requested
Use of email to confirm customer deadlines and estimated delivery dates
Use of email to confirm despatch and next day delivery
Blue Room Promotions is a small business operated by the owner. Quality is of paramount importance and is the sole responsibility of the owner.
Key quality goals include
- Embroidery and printing to match the best in the trade through:
Requests for sample of embroidery completed by others
Inspection of all garments by the owner as part of ironing/packaging process
Welcoming of feedback from customers
- Supply of products that exceed customer expectations through:
Avoidance of cheaper/poor quality garments, unless requested otherwise
Requesting of replacements from suppliers where faults are evident
- Maintain a relationship with suppliers to ensure consistency of and continuity in supply through:
Checking of stock situation and re-supply dates with supplier
- A commitment to continuous improvement through checking and looking for improvements on previous embroidery designs upon re-order.
- Product replacement where the product falls short of customer expectations through:
Offer of no-quibble replacements
- Offer sound advice regarding suitability of product and decoration process through:
- Good communication with customers regarding customer requirements, delivery times and order progress through:
Free email visual pdf mock-up of design on garment when requested
Use of email to confirm customer deadlines and estimated delivery dates
Use of email to confirm despatch and next day delivery